“TCS briskly moved 90% of its workforce to work from home through its operating model called Secure Borderless Work Spaces (SBWS)”
New Delhi: The Coronavirus pandemic has forced organisations to get their employees to work from home. While some companies had it easier to switch to the work from home model, others are still adapting. Tata Consultancy Services (TCS), which earlier had only 20 per cent its workforce work from home, has now moved 90 per cent of the teams to work from home due to the lockdown.
The company has now planned to move 75 per cent or 4.48 lakh of global its workforce (including 3.5 lakh in India) to work from home permanently by 2025. Note that TCS has over 448,000 of the consultants in 46 countries. TCS chief operating officer NG Subramaniam was quoted in a Business Today report saying, “We don’t believe that we need more than 25% of our workforce at our facilities in order to be 100% productive.”
The new model reportedly called 25/25 will require less office space than occupied today. Subramaniam further told the publication that under the new model, each employee would spend only 25 per cent of their working time in office meaning, of all the team members, only 75 per cent of a project team would have to be in a single location.
In a recent clarification regarding this model, the company said, “3.5 lakh is an India figure but doesn’t represent the global figure, and TCS is aiming at bringing this change globally. That number is 4.48 lakh. This is not a model that will be applied to TCS after the pandemic but something that TCS aspires to reach by 2025.”
TCS briskly moved 90% of its workforce to work from home through its operating model called Secure Borderless Work Spaces (SBWS). In a letter to employees, TCS CEO and MD Rajesh Gopinathan said, “We have come out stronger and our model is more proven than ever before.” Gopinathan further told employees that SBWS had seen 35,000 meetings, 406,000 calls, and 340 lakh messages across the platform.
It is worth mentioning that the Consultancy giant has invested in creating SBWS over the past few years. “We have come out stronger and our model is more proven than ever before,” said Gopinathan.
Meanwhile, IT industry veteran Senapathy (Kris) Gopalakrishnan recently told PTI that over a million information technology sector employees are expected to continue to work from home even after the coronavirus-inflicted lockdown is lifted and the situation returns to normalcy. The former President of the Confederation of Indian Industry (CII) told the agency that the IT services industry has successfully managed to transition people to work from home during this period.